Tourism & Information Communication Technologies (Theory)

Paper Code: 
24DBTM606B
Credits: 
04
Contact Hours: 
60.00
Max. Marks: 
100.00
Objective: 

This course will enable the students to understand various applications of information technology in tourism, explore e-tourism platforms & strategic management.

 

Course Outcomes: 

Course

Learning outcome (at course level)

Learning and teaching strategies

Assessment Strategies

Course Code

Course Title

24DBTM606B

Tourism & information Communication Technologies

 (Theory)

 CO283: Analyse ICT, Its growth phases and link with tourism.

 CO284: Describe the fundamentals of computers.

CO285: Appraise the application of ICT in Tourism and related industry.

CO286:Describe the concepts of e-tourism and various allied e-resources of tourism.

CO287: Evaluate various Tourism Mobile Applications.

CO288: Contribute effectively in course-specific interaction.

Approach in teaching:

Discussion, Demonstration, Action Research, Project, Field Trip

 

Learning activities for the students:

Field activities, Simulation, Presentation, Giving tasks Field practical

 

Continuous Assessment Test, Semester end examinations, Quiz, Solving problems in tutorials, Assignments, Presentation, Individual and group projects

 

12.00
Unit I: 

Information and Communication Technology:

Introduction , Definition of ICT’s, the impact  of ICT’s on tourism, E-tourism concepts, e-tourism domain, the tourism system and ICT’s, ICT’s competitiveness and strategy, role of ICT tourism demand and supply

12.00
Unit II: 

Fundamental of computers:

introduction, architecture, classification, computer networks, The concept of Hardware & Software, use of Hardware and Software in tourism organizations.

Application of ICT in tourism and hospitality.

Digital marketing in tourism.      

12.00
Unit III: 

Information Technology in tourism & CRS:

Role of Computers in Tourism- Airline, Railways, Cargo, travel retailing

12.00
Unit IV: 

E-tourism:

Introduction, historical development, E-tourism players, E-tourism in India, concept of E-commerce, E-mail, E-ticket, EFT, E-security and E-conferencing.

Computer reservation system, introduction, evolution & Need for CRS, Amadeus Software.    

12.00
Unit V: 

Tourism Mobile Apps:

Concept, nature, characteristics and scope, mobile application related to hotel and various payment gateways (case studies on OYO and Trivago)

Essential Readings: 

 

A.K.Bhatia, International Tourism Management  

References: 

Suggested Readings:

  1. Bhatia, Tourism Development :Principles and Practices              
  2. Dimitrios Buhalis, E Tourism                                                                  
  3. Jagmohan Negi, Tourism Development and Resource conservation         
  4. Shashi Prabha Sharma, Tourism Education                                                        
  5. V.P.Sati, Tourism Development in India                                     

 

E-Resources:

  1. https://epgp.inflibnet.ac.in/Home/ViewSubject?catid=Cdnwi2LUCCLzrJZ76d/o...

 

Academic Year: 
2024-2025
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