Course Objectives :
1. To understand about travel agency and tour operators and their role in tourism.
2. To learn itinerary preparation, tour costing and tourism regulation and legislation.
1) Tourism as an Industry – Defining Tourism Product as an agglomeration of various sectors of economy such as Accommodation, Transportation and Entertainment, Structure of Tourism Industry, Travel trade intermediaries like Travel agency, Tour Operator etc. Concept of Domestic and International Tourism
Definition of a Travel Agency and a Tour Operator, types of Travel agencies and Tour Operators. Forms of Travel agency business- Proprietorship, Partnership and Corporate firm. Organization Structure of a Travel/ Tour company.
Procedure for the approval and recognition of a travel agency and tour operation business from Govt. of India and IATA. Different functions being performed by the Travel Agents , Procedure for the approval of a Travel agency by IATA.
Functions of a Travel /Tour company.
Meaning, Types and importance of an Itinerary, process of itinerary Preparation.
Introduction to tour Packaging, Types of Package tours and stages for Package tour formulation, Significance of Package tours.
Tour Costing and Pricing- Introduction, Tour Cost, Components of tour cost,
Costing a tour package with the help of a Cost sheet.
Tourism Regulation & Legislation in India – Passport, Visa, Special permits, Antiquities and Consumer Expectation.
BOOKS AND REFERENCES
• Tourism and Travel Management : Dr. Biswanath Ghosh
• The Travel Industry : Chuck Y Gee,
James C Makens
Dexter J L Choy
• Infrastructure Of Tourism In India : Ratandeep Singh
• The Indian Travel Agent :
• Role performance Professionalism : Harish Malik &
Asim Chatterjee
• Civil Aviation & Tourism administration in India : Ram Acharya
• Air Travel Ticketing & Fare Construction : Jagmohan Negi
• ABC Manual
• IATA Manual