Travel Agency and Tour Operation Business

Paper Code: 
MTB 401
Credits: 
3
Contact Hours: 
45.00
Max. Marks: 
100.00
Objective: 

To understand the  working of a Travel agency and a Tour Operator.

8.00
Unit I: 

Definition of  a Travel Agency and a Tour Operator, Travel trade intermediaries. Types of Travel agencies and Tour Operators, Role of Ground operators.                                                                                                        

5.00
Unit II: 

Integration - Horizontal and Vertical integration and Linkages in the Travel Agency Business. Role and contribution of Travel companies in the growth and development of Tourism.                                                                                                                                    

8.00
Unit III: 

Forms of Travel agency business- Proprietorship, Partnership and Corporate firm. Organization Structure of a Travel/ Tour company.                                                                      

12.00
Unit IV: 

Functions of a Travel agency / a tour company.

 

Procedure for the approval and recognition of a travel agency and tour operation business from Govt of India and IATA.

 

Organization and associations-Introduction, need and significance of travel trade associations. WTO, IATA, IATO.                                                                                                                 

12.00
Unit V: 

Meaning, Types and importance of an Itinerary, process of itinerary preparation.

Introduction to tour Packaging, Types of Package tours and stages for Package Tour formulation, Significance of Package tours.

 

Tour Costing and Pricing- Introduction, Tour Cost, Components of tour cost, costing a tour package with the help of a Cost sheet.

                                                                                    

Case study on a reputed travel agency- SITA World Travel (Kuoni).                   

 

 

Essential Readings: 

Tourism and Hotel Industry in India: a study in Management      Anand

Tourism Development :Principles and Practices                           Bhatia

Tourism Education                                                                             Shashi Prabha,Sharma

Travel Agency Management                                                             Mohinder Chand

References: 

Development of Tourism in India                                       Nafees Khan

Grading and Classification of Hotels, Tourism resorts and restaurants: Principles

& practices                                                                             Jagmohan Negi

Hotel Management                                                               Ram Acharya

International Tourism Management                                    A.K.Bhatia

Strategies for the future of Travel and Tourism                 Praveen Sethi

Tourism Products                                                                    Manoj Dixit and Charusheela Dixit

Tourism & Travel Management                                             Biswanath Ghosh

Essentials of Tour packaging                                               Fay Betsy

Professional Travel Agency Management                          Gee  Chuck

So you want to be a Travel agent                                           Pearson

           

 

 

Academic Year: 
2018-2019
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