To understand the relationship between Tourism and various components of Tourism industry.
Hotel Industry – An introduction. Classification of Hotels on the basis of Physical characteristics, Tariff pattern, Size, Price level, Facilities and Geographic location., Star categorization of Hotels. Room types, Rates and Reservation in Hotels
Organizational structure of a Hotel, various departments of a hotel – Front office ,House keeping ,Food & Beverage ,Personnel ,Marketing etc. Case study on ITDC group .
Aviation Industry - An introduction, History of Aviation and role of aviation industry in Tourism. The new policies adopted by state- Open sky policy, Frequent flier programme. Performance of Full service providers and low cost carriers. Cruises.
Case study of Indian carriers – Air India(NACIL) and Kingfisher Airline , Indigo.
Airline Ticketing- An introduction to Airline ticketing, the five Air freedoms, Airline Geography, Airport codes , Air Fare ,Basic Airline Ticketing procedure.
Railways – History of Railways in India ,Role of Railways in development of Tourism in India ,steps taken by Railways to promote tourism in India.
Case Study on Palace on wheels
Air Travel Ticketing and Fare construction Jagmohan Negi
Grading and Classification of Hotels, Tourism resorts and restaurants: Principles & practices Jagmohan Negi
Hotel Management Ram Acharya
Development of Tourism in India Nafees Khan
International Tourism Management A.K.Bhatia
Strategies for the future of Travel and Tourism Praveen Sethi
Tourism and Hotel Industry in India: a study in Management Anand
Tourism Development :Principles and Practices Bhatia
Tourism Education Shashi Prabha,Sharma
Tourism & Travel Management Biswanath Ghosh
Travel Agency Management Mohinder Chand