Transportation & Accommodation Management

Paper Code: 
MTB 402
Credits: 
3
Contact Hours: 
45.00
Max. Marks: 
100.00
Objective: 
To understand the relationship between Tourism and various components of Tourism industry.
 
12.00
Unit I: 
UNIT I

Hotel Industry – An introduction. Classification of Hotels on the basis of Physical characteristics, Tariff pattern, Size, Price level, Facilities and Geographic location., Star categorization of Hotels. Room types, Rates and Reservation in Hotels. 

9.00
Unit II: 
UNIT II

Organizational structure of a Hotel, various departments of a hotel – Front office, Housekeeping, Food & Beverage ,Personnel ,Marketing etc. Case study on ITDC group.

10.00
Unit III: 
UNIT III
Aviation Industry - An introduction, History of Aviation and role of aviation industry in Tourism. The new policies adopted by state- Open sky policy, Frequent flier programme. Performance of Full service providers and low cost carriers. Cruises.
 Case study of Indian carriers – Air India(NACIL) / Spice jet / Air Asia / Indigo
8.00
Unit IV: 
UNIT IV

Airline Ticketing- An introduction to Airline ticketing, the five Air freedoms, Airline Geography, Airport codes, Air Fare, Basic Airline Ticketing procedure.

6.00
Unit V: 
UNIT V
Railways – History of Railways in India, Role of Railways in development of Tourism in India, steps taken by Railways to promote tourism in India.
Case Study on Palace on wheels 
Essential Readings: 

Air Travel Ticketing and Fare construction Jagmohan Negi

Grading and Classification of Hotels, Tourism resorts and restaurants: Principles & practices Jagmohan Negi

Hotel Management Ram Acharya 

References: 
Development of Tourism in India Nafees Khan International Tourism Management A.K.Bhatia Strategies for the future of Travel and Tourism Praveen Sethi Tourism and Hotel Industry in India: a study in Management Anand Tourism Development :Principles and Practices Bhatia Tourism Education Shashi Prabha,Sharma Tourism & Travel Management Biswanath Ghosh Travel Agency Management Mohinder Chand
 
Academic Year: 
2019-2020
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