Travel Agency and Tour Operation Business

Paper Code: 
MTB 401
Credits: 
3
Contact Hours: 
45.00
Max. Marks: 
100.00
Objective: 

To understand the  working of a Travel agency and a Tour Operator

8.00
Unit I: 
UNIT I

Definition of a Travel Agency and a Tour Operator, Travel trade intermediaries. Types of Travel agencies and Tour Operators, Role of Ground operators.   

5.00
Unit II: 
UNIT II

Integration - Horizontal and Vertical integration and Linkages in the Travel Agency Business. Role and contribution of Travel companies in the growth and development of Tourism.   

8.00
Unit III: 
UNIT III

Forms of Travel agency business- Proprietorship, Partnership and Corporate firm. Organization Structure of a Travel/ Tour company

12.00
Unit IV: 
UNIT IV
Functions of a Travel agency / a tour company.
Procedure for the approval and recognition of a travel agency and tour operation business from Govt of India and IATA.
Organization and associations-Introduction, need and significance of travel trade associations. WTO, IATA, IATO. 
12.00
Unit V: 
UNIT V
Meaning, Types and importance of an Itinerary, process of itinerary preparation. Introduction to tour Packaging, Types of Package tours and stages for Package Tour formulation, Significance of Package tours.
Tour Costing and Pricing- Introduction, Tour Cost, Components of tour cost, costing a tour package with the help of a Cost sheet. Case study on a reputed travel agency- SITA World Travel (Kuoni).
Essential Readings: 

Tourism and Hotel Industry in India: a study in Management Anand Tourism Development :Principles and Practices Bhatia Tourism Education Shashi Prabha,Sharma

Travel Agency Management Mohinder Chand
 
References: 
References Books 
Development of Tourism in India Nafees Khan Grading and Classification of Hotels, Tourism resorts and restaurants: Principles & practices Jagmohan Negi Hotel Management Ram Acharya International Tourism Management A.K.Bhatia Strategies for the future of Travel and Tourism Praveen Sethi Tourism Products Manoj Dixit and Charusheela Dixit Tourism & Travel Management Biswanath Ghosh Essentials of Tour packaging Fay Betsy Professional Travel Agency Management Gee  Chuck So you want to be a Travel agent Pearson
 
Academic Year: