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Tourism Operations (Practical) [1]

Paper Code: 
25CMTB405
Credits: 
2
Contact Hours: 
2.00
Max. Marks: 
100.00
Objective: 

This course will enable the students to understand components and processes involved in tourism operations and develop skills in operational planning.

Course Outcomes: 

Course

Learning outcomes

(at course level)

Learning and teaching strategies

Assessment Strategies

Course Code

Course  Title

25CMTB405

Tourism Operations

(Practical)
  • CO115:Design a project report & presentation on travel agency and their operational aspects.
  • CO116:Assume the role of travel trade professional and understand his/her job profile.
  • CO117:Discuss and design a business plan blueprint.
  • CO118:Appraise the role of IRCTC.
  • CO119:Interpret the functional aspects of a hotel.
  • CO120:Contribute effectively in course-specific interaction

                                  

Approach in teaching:Interactive Lectures, Discussion, Power Point Presentations, Informative videos

Learning activities for the  students:

Self learning assignments, Effective questions, presentations, Field trips

CA Test, Quiz, Poster Presentations,Power Point Presentations, Individual and group projects,Open Book Test, Semester End Examination

 

6.00
Unit I: 
Design a project on travel industry Operations to understand its organization and their working. Report writing on the same.
6.00
Unit II: 
Role play activity for industry specific knowledge like front office executive, customer service handling (aviation & Tourism)
6.00
Unit III: 
Business plan for starting a new travel agency.
6.00
Unit IV: 
Group discussion activity for IRCTC and Related services to enhance the knowledge. Prepare a report.
6.00
Unit V: 
Visit to a Hotel to understand its organization and working. Report writing on the same.
References: 
  • Case study of SITA Travels-Egyankosh.com
  • IRCTC-IRCTC.com
  • Thomos cook(India) Ltd- WWW.Globaldata.com [2]

E-resources:

 

Academic Year: 
2025-2026 [3]

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Source URL: https://tourism.iisuniv.ac.in/courses/subjects/tourism-operations-practical-0

Links:
[1] https://tourism.iisuniv.ac.in/courses/subjects/tourism-operations-practical-0
[2] http://www.globaldata.com/
[3] https://tourism.iisuniv.ac.in/academic-year/2025-2026