Course Objectives:
1. To understand management practices in Tourism & Airline.
Management: Concept, Nature, Process and significance of Management. Management as an art and science; Management as profession, skills and roles of managers in organization, Principles of Management- Henry Fayol & Taylor Schools of management thought-Classical, neo-classical and modern theories.
Functions of Management: An overview of functions of management; Concepts of POSDCORB Planning: Nature, purpose, types and process, Management By Objectives (MBO). Decision Making-concept, importance, process, tools and techniques.
Organizing: Concept of organizing and organization, Types of Organization- Formal & Informal. Organization Structure- Concept and Forms. Staffing and Selection Process.
Directing: Meaning, Importance, Principles, Techniques of directing.
Controlling: Meaning, Importance, Process, Techniques of controlling-traditional and modern techniques
Definition of ICT’s, the impact of ICT’s on tourism, the tourism system and ICT’s. Application of ICT in tourism and hospitality
• Essential of Management – Harold Koontz & Heinsz Weirich.
• Management – H. Koontz & Cyrill O’Donnell.
• Management Theory – Jungle, H. Koontz.
• Principles of Management – Peter F. Drucker.
• Management Concepts – V.S.P. Rao, Konark Publishers
• Principles & Practice of Management – L.M. Prasad, S. Chand.
• Organization & Management – R. D. Agarwal, Tata McGraw Hill.
• Modern Business Administration – R.C., Pitman.
• Human Resource Management – Railey M., Butterworth Heinemann
Links:
[1] https://tourism.iisuniv.ac.in/courses/subjects/management-principles-practices-7
[2] https://tourism.iisuniv.ac.in/academic-year/2023-2024