Course Objectives:
1. To understand management practices in Tourism & Airline.
Management: Concept, Nature, Process and significance of Management. Management as an art and science; Management as profession, skills and roles of managers in organization, Principles of Management- Henry Fayol & Taylor Schools of management thought-Classical,neo-classical and modern theories.
Functions of Management: An overview of functions of management; Concepts of POSDCORB Planning: Nature, purpose, types and process, Management By Objectives (MBO). Decision Making-concept, importance, process, tools and techniques.
Organizing: Concept of organizing and organization, Types of Organization- Formal & Informal. Organization Structure- Concept and Forms. Staffing and Selection Process.
Directing: Meaning, Importance, Principles, Techniques of directing.
Controlling: Meaning, Importance, Process, Techniques of controlling-traditional and modern techniques
IT and strategic management.
Definition of ICT’s, the impact of ICT’s on tourism, the tourism system and ICT’s. Application of ICT in tourism and hospitality