To equip the student with basic quantitative tools required to perform the role as a manager and to evaluate and arrive at logical conclusions & inferences to the decisions.
Course |
Course outcome (at course level) |
Learning and teaching strategies |
Assessment Strategies |
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Paper Code |
Paper Title |
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MTM 227
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Tourist Transport Management |
CO 90 To understand about the air transportation basics & regulatory organizations & requirements. CO 91 To describe about airline ticketing and itinerary planning. CO 92 To analyze and evaluate the various surface transport system. CO 93 To analyze the various railways transportation system and their operations. CO 94 To analyze water transport systems and their operations. CO 95 To examine the various new tourist transportation systems. |
Approach in teaching: Discussion, Demonstration, Action Research, Project, Field Trip
Learning activities for the students: Field activities, Simulation, Presentation, Giving tasks Field practical
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Class test, Semester end examinations, Quiz, Solving problems in tutorials, Assignments, Presentation, Individual and group projects |
Air transportation Basics, Regulatory bodies & Airline Geography: IATA areas, sub-areas, sub-regions. Time calculation: GMT variation, concept of standard time and daylight saving time, calculation of elapsed time, flying time and ground time.
Familiarization with OAG: 3 letters city code and airport code, airline designated code, minimum connecting time, global indicator.
International air transport regulations: including freedoms of air, Functions ICAO, IATA, DGCA, AAI and Open Sky Policy in India. Legal environment for air taxi operations, air charters in India. Forces likely to affect the future of air transport industry.
Air ticketing & Itinerary Planning through CRS system:
Familiarization with Air Tariff: currency regulation, NUC conversion factors, general rules. IATA Bill Settlement Plan.
Planning Itinerary by Air, Introduction to Fare construction Mileage Principles, Fare Construction with Extra Mileage Allowance (EMA), Extra Mileage Surcharge (EMS), HIP, CTM & BMC. Add-ons and Open Jaw, General Limitations on Indirect Travel.
CRSs technology, CRSs function codes, PNR, Queuing. Packages such as Amadeus/Galileo CRSs. Air-ticketing function. Ticket Coupons.
Surface Transport System: Approved tourist transport operators, car hire companies including Rent-a-car and tour coach companies, Regional Transport Authority. Road transport documentation and insurance. Contract carriage, state carriage, all India permit, maxi cab, motor car etc.
Rail transport system: Major Railway System of World (British Rail, Euro Rail, Japanese Rail and Amtrak Orient Express) and tourism, Tibetan Rail. Introduction to Indian Railways: Past, present, future. Types of rail tours available in India, Indrail pass, special schemes and packages available, major tourist trains (Palace on Wheels, Royal Orient, Fairy Queen, Deccan Odyssey and toy trains). GSA‟s abroad, facilities offered like rail Yatri nivas, tourist police and railway tourist guides (Kiosks and ORIS), IRCTC.
Water Transport System – An overview. Cruise ships, ferries, hovercraft and boats. Terms used in water transport, operational and marketing strategies of Star Cruise, Ocean Odyssey, Queens Mary – 2. Major water based leisure practices and their future in India.
1. Travel Industry : Chunk Y. Gee
2. Transport for Tourism : Stephen Page
3. Tourism System : Mill, R.C. and Morrison
4. Successful Tourism Management : P.N. Seth
5. Ministry of Tourist/Railways/Civil Aviation : Annual Report
6. Motor Vehicle Act