Marketing Communication

Paper Code: 
MTB 302
Credits: 
3
Contact Hours: 
45.00
Max. Marks: 
100.00
Objective: 

Objective : Understand the process of Communication  & role of Advertising & Public Relations

8.00
Unit I: 
UNIT I

Define Communication and the Communication Process, Steps in developing effective communication, Establishing the Marketing Communication Budget 

12.00
Unit II: 
UNIT II

Advertising – Understanding the concept of Advertising- Setting the objectives-setting the objectives, budget decisions ,message decision ,campaign evaluation, the working of an advertising agency.

Direct Marketing  & Internet Marketing

10.00
Unit III: 
UNIT III

PR – The concept of Public Relations ,Various activities of PR department: Product publicity, Corporate communication ,Lobbying, Counseling, the process of Public Relations.

Tools in Marketing PR –Publications, Events, News, Speeches. PR opportunities for Hospitality industry.                                                                                                           

9.00
Unit IV: 
UNIT IV

Destination Marketing- The Globalization of the Tourist industry, Importance of Tourism to a destination’s economy. Tourism destination, benefits of tourism, Management of the tourist destination, Sustainable tourism

6.00
Unit V: 
UNIT V

Marketing plan- Purpose of a marketing plan ,Corporate connection ,Environmental analysis and Forecasting ,Segmentation & Targeting ,Objectives ,Communicating the plan, strategies and tactics ,Marketing control.

Case study-Incredible India campaign

Essential Readings: 

Marketing for Hospitality and Tourism                      P Kotler ,Bowen

International Tourism Management                            A.K.Bhatia

 

References: 

Development of Tourism in India                               Nafees Khan

Nature and Scope of Tourism                                     Praveen Sethi

Tourism Development: Principles and Practices         Bhatia

Tourism Education                                                      Shashi Prabha,Sharma

Tourism & Travel Management                                  Biswanath Ghosh

 

Academic Year: