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Communication Skills And Time Management (Practical) | Tourism and Aviation

Communication Skills And Time Management (Practical)

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Paper Code: 
24LAD120
Credits: 
02
Contact Hours: 
30.00
Max. Marks: 
100.00
Objective: 

The objective of this course is to acquaint the students with the communication skills, building reading, writing habits, and public speaking, working on business etiquette, and enable them to manage time productively.

 

Course Outcomes: 

Course

Learning outcome (at course level)

Learning and teaching strategies

Assessment Strategies

Course Code

Course title

24LAD120

Communication Skills And Time Management

(Practical)

CO50: Create and analyze personal SWOT, which will help them in goal setting.

CO51: Develop verbal and nonverbal communication skills.

CO52: Build   strong   written communication skills

CO53: Overcoming procrastination by developing time management techniques

CO54: Develop a new perspective

through seminars/webinars and industry sessions

CO55. Contribute effectively in course – specific interaction

Approach                     in teaching: Interactive Lectures, Group Discussion, Tutorials, Case Study

 

Learning activities for the students:

Self-learning assignments, presentations

Viva and Presentation

 

6.00
Unit I: 

 

Knowing self and Developing a Positive Attitude.

Perceptual analysis, using mental models in problem solving, SWOT Analysis and Johari Window

(Long term and short-term goals for upskilling).

 

6.00

Listening, Verbal and Non-verbal communication skills, Public Speaking

Asking the right questions, Voice modulations, listening habits, Building reading habit (Fiction

and Non- Fiction). Extempore, Debate, JAM sessions

 

6.00
Unit III: 

 

Written communication, Assertiveness.

Formal letter writing, e-mail writing, Netiquette, using e-mail elements, How and when to say No

 

6.00
Unit IV: 

 

Is time out of control; A war on stress

Managing time effectively, 80/20 Rule, Pomodoro Technique, time management tips for managers.

Procrastination; turning downtime into productive time

The To-Do and Not To do list, Smart goals and career planning, getting organized, important vs.

urgent, ways to avoid traps and time sinkers, creating a time management plan.

 

6.00
Unit V: 

Seminar/Webinar and Industry Expert Session

 

These will be conducted by Industry leaders as question answer session and experience sharing.

 

Essential Readings: 
  • David Riklan (2003), Self-Improvement the Top 101 Experts Who Help Us Improve Our Lives.
  • Kelly McGonigal (2011), The Willpower Instinct: How Self-Control Works, Why It Matters, and What You Can Do to Get More of It.
  • Mahadevan Ramesh and Gopalaswamy Ramesh (2010), The ACE of Soft Skills: Attitude, Communication and Etiquette for Success, Pearson publishers.

 

References: 

Suggested readings:

 

  • Communication for Business: A Practical Approach, Taylor, Shirley, Longman; 4th edition (7 July 2005)
  • Speaking Accurately: A Course in International Communication, Nambiar, K.C, Foundation Books, Cambridge University Press India, 2009

 

E resources:

 

 

Journal:

 

  • Gyan Management
  • Consumer Voice

 

Academic Year: