Airline Theory and Reservation (Theory)

Paper Code: 
24TAM132
Credits: 
04
Contact Hours: 
60.00
Max. Marks: 
100.00
Objective: 

This course will enable the students to understand the airline industry, international organization, world geography and airline ticketing.

 

 

Course Outcomes: 

 

Course outcome

(at course level)

Learning and teaching strategies

Assessment Strategies

Course Code

Course

Title

24TAM132

 

Airline Theory and Reservation

(Theory)

 

CO07: Explain air travel, international organization and traffic rights.

CO08: Analyze various travel terminologies like airline code, airport code. etc.

CO09: Examine the world geography.

CO10: Examine & analyze the basics of itinerary designing.

CO11: Discuss the airline ticketing and tis procedures.

CO12: Contribute effectively in course-specific interaction

 

Approach in teaching:

 

Interactive Lectures, Discussion, Power Point Presentations, Informative videos

 

Learning activities for the students:

Self learning assignments, Effective questions, presentations, Field trips

 

 

Quiz, Poster Presentations,

Power Point Presentations, Individual and group projects,

Open Book Test, Semester End Examination

 

 

12.00
Unit I: 

Introduction to Air travel and development of Aviation industry over the years.

Linkages between Aviation and Tourism industry.

International Travel Organizations:

  •  Understand International regulations such as The Chicago convention and ICAO, bilateral agreements and the Warsaw Convention.
  • International Organizations such as IATA, UFTAA: An Introduction, Role & Functions, membership.
  • Meaning of Traffic rights and differentiate between different types of traffic rights.
12.00
Unit II: 

Understanding Travel Terminology:

  • Interpret Travel terminologies. (Airport terminology, Hotel terminology etc.)
  • Code and Decode Travel terminology.
  • Define travel related terms used in the Airline industry. (Country /city code, Airport Code, Airline Designated code, currency code, Global indicators etc.)
12.00
Unit III: 

World Geography

  •  Identify the main geographical features of the world. (land & water features etc)
  • Distinguish the main IATA Traffic Conference Area.
  • Locate major countries and their capital cities.
  • Familiarize with the international timing system. (Time Zones, GMT, longitude & latitude, International Date Line.)
12.00
Unit IV: 

Introduction to Itinerary designing

  • Basics of Itinerary- Design, Prerequisites and Process.
  • Planning Itinerary using airways/railways/other modes of transportation.
  • Make suitable connections while planning itineraries.
  •  Calculate Flying time and elapsed time.
  • Know how to use minimum connecting time.
12.00
Unit V: 

Introduction to Airline Ticketing

  • Definition of Reservation- Meaning, Concept & Types.
  • Explanation of various rules pertaining to making airline reservation via (Software/CRS and Portals.)
  • Most widely used Computer Reservation System
  •  Introduction to Ticketing software (Galileo/Amadeus), Airline Ticket booking portals & application. Passenger Ticket (E-Ticket and Paper Ticket)
Essential Readings: 
  • Baba P George, Alexandru Nedelea – International Tourism, World Geography and Development Perspectives,
  • Ball, Donald, Wendall H. McCulloch, MiachelGeringer, Michael S. Minor and Jeanne M. McNett, International Business: The Challenge of Global Competition, McGraw Hill Co.
  • Daniels, John D., Radebaugh, Lee H., Sullivan, Daniel P. and Salwan, P., International Business: Environment and Operations.
  • Griffin, Ricky W. and Pustay, Michael W, International Business: A Managerial Perspective , Prentice  Hall.

 

References: 
  • Jagmohan Negi, Air Travel Ticketing and Fare Construction, Kanishka Publishers, New Delhi, 2004
  • Jagmohan Negi, International Tourism and Travel, S.Chand & Company Ltd,
  • Jitendra K Sharma, Flight Reservation and Air Line Ticketing, Kanishka Publishers, New Delhi,2009
  • Ratandeep Singh, Handbook of Global Aviation Industry and Hospitality Services, Kanishka Publishers, New Delhi 2009
  • Shailendra Sengar,  Aviation and Hospitality, Anmol Publications Pvt Ltd, New Delhi, 2008

E-resources

https://epgp.inflibnet.ac.in/Home/ViewSubject?catid=Cdnwi2LUCCLzrJZ76d/o...

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